Privacy Policy

This is the privacy notice of Previsico Limited

We respect your privacy and are determined to protect your
personal data. The purpose of this privacy notice is to inform you as to how we
look after your personal data when you visit our website (regardless of where
you visit it from). We’ll also tell you about your privacy rights and how the
data protection law protects you.

This privacy notice is provided in a layered format so you
can click through to the specific areas set out below.  










10. Changes to this notice and your duty to inform us of changes



What is the purpose
of this privacy notice?

This privacy notice aims to give you information on how we
collect and process your personal data through your use of this website,
including any data you may provide through this website when you request a demo
or sign up to our newsletter.

This website is not intended for children and we do not
knowingly collect data relating to children.

You must read this privacy notice together with any other
privacy notice we may provide on specific occasions when we are collecting or processing
personal data about you so that you are fully aware of how and why we are using
your data. This privacy notice supplements the other notices and is not
intended to override them.

Data controller(s)

Previsico Limited is the controller and responsible for your
personal data (collectively referred to as “Previsico”,
“we”, “us” or “our” in this privacy notice). Our
contact details are:

  • Registered address: LUSEP, Holywell Building,
    Holywell Way, Loughborough LE11 3UZ
  • Email: [email protected]
  • Phone number: +44 (0) 3300883712

For all data matters contact Avinoam Baruch OUR DATA
REPRESENTATIVE on [email protected].

Third-party links
outside of our control

This website may include links to third-party websites,
plug-ins and applications. Clicking on those links or enabling those
connections may allow third parties to collect or share data about you. We do
not control these third-party websites and are not responsible for their
privacy statements.

When you leave our website, we encourage you to read the
privacy notice of every website you visit.



Personal data, or personal information, means any
information about an individual from which that person can be identified. You
can find out more about personal data from the Information Commissioners Office.

We may collect, use, store and transfer different kinds of
personal data about you which we have grouped together follows

  • Identity Data includes first name/last name/ username/ title/date of
  • Contact Data includes email address/ telephone numbers.

We also collect, use
and share Aggregated Data such as statistical or demographic
data for any purpose. Aggregated Data may be derived from your personal data
but is not considered personal data in law as this data does not directly
or indirectly reveal your identity. For example, we may aggregate your Usage
Data to calculate the percentage of users accessing a specific website feature.
However, if we combine or connect Aggregated Data with your personal data so
that it can directly or indirectly identify you, we treat the combined data as
personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal
 about you (this includes details about your race or ethnicity,
religious or philosophical beliefs, sex life, sexual orientation, political
opinions, trade union membership, information about your health and genetic and
biometric data). Nor do we collect any information about criminal convictions
and offences.

If you fail to
provide personal data

Where we need to collect your personal data by law, or under
the terms of a contract we have with you and you fail to provide that data when
requested, we may not be able to perform the contract we have or are trying to
enter into with you (for example, to provide you with goods or services). In
this case, we may have to cancel a product or service you have with us but we
will notify you if this is the case at the time.


We use different methods to collect data from and about you
including through:

  • Directly. You may give us your Identity AND Contact by filling in
    forms or by corresponding with us by post, phone, email or otherwise. This
    includes personal data you provide when you
    • Request a demo
    • Sign up to a newsletter


We will only use your personal data when the law allows us
to. Most commonly, we will use your personal data in the following

  • Performance of Contract this means processing your data
    where it is necessary for the performance of a contract to which you are a
    party or to take steps at your request before entering into such a contract.

  • Legitimate Interest this means the
    interest of our business in conducting and managing our business to enable us
    to give you the best service/product and the most secure experience. We make
    sure we consider and balance any potential impact on you (both positive and
    negative) and your rights before we process your personal data for our
    legitimate interests. We do not use your personal data for activities where our
    interests are overridden by the impact on you (unless we have your consent or
    are otherwise required or permitted to by law). You can obtain further
    information about how we assess our legitimate interests against any potential
    impact on you in respect of specific activities by emailing us at [email protected].

  • Comply with a legal or regulatory obligation this
    means processing your personal data where it is necessary for compliance with a
    legal or regulatory obligation that we are subject to.

Generally we do not
rely on consent as a legal basis for processing your personal data other than
in relation to sending third party direct marketing communications to you via
email or text message. You have the right to withdraw consent to marketing at
any time by contacting us AT [email protected].


We have set out below, in a table format, a description of
all the ways we plan to use your personal data, with the legal bases we rely on
to do so.

Note that we may process your personal data for more than
one lawful ground depending on the specific purpose for which we are using your
data. Please contact us at [email protected]. if you need
details about the specific legal ground we are relying on to process your
personal data where more than one ground has been set out in the table below.

Purpose/Activity Type of data Lawful basis for processing including basis of legitimate
To register you as a new customer (a) Identity
(b) Contact
Performance of a contract with you

Opting out

You can ask us or third parties to stop sending you
marketing messages at any time by logging into the website and checking or
unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on
any marketing message sent to you or
by emailing us at [email protected] at any time.

Where you opt out of receiving these marketing messages,
this will not apply to personal data provided to us as a result of any product
or service transactions.  


You can set your browser to refuse all or some browser
cookies, or to alert you when websites set or access cookies. If you disable or
refuse cookies, please note that some parts of this website may become
inaccessible or not function properly.

Types of cookies we use

We use the following types of cookies:

  • Strictly necessary cookies – these are essential
    in order to enable you to move around the website and use its features, such as
    accessing secure areas of the website. Without these cookies the services you
    have asked for, like online application forms, cannot be provided;
  • Performance cookies – these cookies collect
    information about how visitors use a website, for instance which pages visitors
    go to most often, and if they get error messages from web pages. These cookies
    do not collect information that identifies a visitor. All information these
    cookies collect is aggregated and therefore anonymous. It is only used to
    improve how the website works; and
  • Functionality cookies – these cookies allow the
    website to remember choices you make and provide enhanced, more personal
    features. For instance, these cookies can be used to remember changes you have
    made to text size, fonts and other parts of the web pages that you can
    customise. They may also be used to provide services you have asked for, such
    as watching a video or commenting on a blog. The information these cookies
    collect may be anonymised and they cannot track your browsing activity on other

Cookies may be set either by this website (“first party
cookies”), or by a third party website (“third party cookies”). The tables
below identify the cookies we use and explain the purposes for which they are

However, we continue to collect information about first and
third-party cookies and the tables below are based on the work completed to
date. Accordingly, we may update the information contained in this section from
time to time.

Cookie Purpose Further information
WordPress CMS These cookies are used to maintain session state (that is, they
remember whether you have logged in or not).
 Overview of WordPress Cookie
Google Analytics These cookies are used to collect information
about how visitors use our site. We use the information to compile reports
and to help us improve the website. The cookies collect information in an
anonymous form, including the number of visitors to the website, where
visitors have come to the site from and the pages they visited.
Overview of Google Analytics privacy

For more information about the cookies we use, please contact
us at [email protected]
at any time.

Change of purpose

We will only use your personal data for the purposes for
which we collected it, unless we reasonably consider that we need to use it for
another reason and that reason is compatible with the original purpose. If you
wish to get an explanation as to how the processing for the new purpose is
compatible with the original purpose, please contact us at [email protected]
at any time.

If we need to use your personal data for an unrelated
purpose, we will notify you and we will explain the legal basis which allows us
to do so.

Please note that we may process your personal data without
your knowledge or consent, in compliance with the above rules, where this is
required or permitted by law.


We may have to share your personal data with the parties set
out below for the purposes set out in the table in paragraph 4 above.

  • External Third Parties Service
    • Providers based in the United Kingdom who
      provide IT and system administration services.
    • Professional advisers including lawyers,
      bankers, auditors and insurers based in the United Kingdom who provide consultancy,
      banking, legal, insurance and accounting services.
    • HM Revenue & Customs, regulators and other
      authorities based in the United Kingdom who require reporting of processing
      activities in certain circumstances.
  • Third parties to whom we may choose to sell,
    transfer, or merge parts of our business or our assets. Alternatively, we may
    seek to acquire other businesses or merge with them. If a change happens to our
    business, then the new owners may use your personal data in the same way as set
    out in this privacy notice.

We require all third parties to respect the security of your
personal data and to treat it in accordance with the law. We do not allow our
third-party service providers to use your personal data for their own purposes
and only permit them to process your personal data for specified purposes and
in accordance with our instructions.


We do not transfer your personal data outside the European Economic
Area (EEA).


We have put in place appropriate security measures to
prevent your personal data from being accidentally lost, used or accessed in an
unauthorised way, altered or disclosed. In addition, we limit access to your
personal data to those employees, agents, contractors and other third parties
who have a business need to know. They will only process your personal data on
our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected
personal data breach and will notify you and any applicable regulator of a
breach where we are legally required to do so.


We will only retain your personal data for as long as
necessary to fulfil the purposes we collected it for, including for the
purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal
data, we consider the amount, nature, and sensitivity of the personal data, the
potential risk of harm from unauthorised use or disclosure of your personal
data, the purposes for which we process your personal data and whether we can
achieve those purposes through other means, and the applicable legal

Details of retention periods for different aspects of your
personal data are available in our retention policy which you can request from
us by emailing [email protected] at any time.

In some circumstances you can ask us to delete your data:
see Your legal rights below for further information.

In some circumstances we may anonymise your personal data
(so that it can no longer be associated with you) for research or statistical
purposes in which case we may use this information indefinitely without further
notice to you.


subject to an exemption under the data protection laws, you have the following
rights with respect to your personal data:

  • The right to
    request a copy of the personal data which we hold about you;
  • The right to
    request that we correct any personal data if it is found to be inaccurate or
    out of date;
  • The right to
    request your personal data is erased where it is no longer necessary to retain
    such data;
  • The right to
    withdraw your consent to the processing at any time, where consent was the
    lawful basis for processing your data;
  • The right to
    request that we provide you with your personal data and where possible, to
    transmit that data directly to another data controller, (known as the right to
    data portability), where applicable 9i.e. where our processing is based on
    consent or is necessary for the performance of our contract with you or where
    we process your data by automated means);
  • The right, where
    there is a dispute in relation to the accuracy or processing of your personal
    data, to request a restriction is placed on further processing;
  • The right to object to our processing of
    personal data, where applicable i.e. where processing is based on our
    legitimate interests (or in performance of a task in the public
    interest/exercise of official authority); direct marketing or processing for
    the purposes of scientific/historical research and statistics).

If you wish to exercise any of the rights set out above,
please contact our data officer at [email protected] at any time.

No fee required –
with some exceptions

You will not have to pay a fee to access your personal data
(or to exercise any of the other rights). However, we may charge a reasonable admin
fee if your request is clearly unfounded, repetitive or excessive.
Alternatively, we may refuse to comply with your request in these

What we may need
from you

We may need to request specific information from you to help
us confirm your identity and ensure your right to access your personal data (or
to exercise any of your other rights). This is a security measure to ensure
that personal data is not disclosed to any person who has no right to receive
it. We may also contact you to ask you for further information in relation to
your request to speed up our response.

Time limit to

We try to respond to all legitimate requests within one
month. Occasionally it may take us longer than a month if your request is
particularly complex or you have made a number of requests. In this case, we
will notify you and keep you updated.

10. Changes to this notice and your duty to inform us of changes

This version was last
updated on 25th February, 2019

Please keep us informed if your personal data changes during
your relationship with us. It is important that the personal data we hold about
you is accurate and current.

11. Queries, requests or concerns

To exercise all relevant rights, queries or complaints in
relation to this policy or any other data protection matter between you and us,
please in the first instance contact our data protection officer/ on at [email protected]
at any time.

If this does not resolve your complaint to your
satisfaction, you have the right to lodge a complaint with the Information Commissioners
on 03031231113 or via email
or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF, England, UK.

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This document
is intended to serve as general guidance only and does not constitute legal
advice. The application and impact of laws can vary widely based on the
specific facts involved. This document should not be used as a substitute for
consultation with professional legal or other competent advisers. Before making
any decision or taking any action, you should consult a Markel Law

In no
circumstances will Markel Law LLP, or any company within the Markel Group be
liable for any decision made or action taken in reliance on the information
contained within this document or for any consequential, special or similar
damages, even if advised of the possibility of such damages.

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